BETTER BITES BAKERY

GLUTEN-FREE * VEGAN * SOY-FREE * EGG-FREE * NOTHING ARTIFICIAL

Frequently Asked Questions

Allergies

What precautions do you take to prevent cross-contamination?

We are acutely aware of the risks involved with cross-contamination.  In fact that is why we built a Gluten Free Certified kitchen, purchased all new equipment, and have extremely thorough commercial cleaning practices.  There are designated prep areas on opposite ends of the kitchen whenever there is eggs, nuts, or soy involved. We clean and sanitize everything down in between batches as an added precaution. All employees are trained on cross-contamination risks as well. It’s something we take very seriously and we’re happy to explain in further detail if you want more peace of mind on the matter. 

 

My child is allergic to gluten, dairy, soy, eggs, rice, corn, nuts, …. Is there anything you can make for him?

Yes! We have successfully made several birthday cakes, cupcakes, cakeballs, and cookies for people with multiple food allergies. There has yet to be a list of allergies that has stopped us!

 

Are your products tree nut free?

No, most of our products are made with coconut milk which the FDA classifies as a tree nut.  We leave it up to you to decide whether or not coconut is safe in your particular circumstance. We will happily substitute rice milk or hemp milk at an additional charge for Custom Orders.  Also, some of our products do contain actual tree nuts (pecans, walnuts) however we are very careful to prevent cross-contamination.

*Please note there is an additional charge for Custom Orders.

 

Have your products been tested to prove that they are gluten free?

Yes! And everything passed the test!  We currently have a policy with GFCO.  They come out annually to do a site visit, as well as pull random product to test at our retailers. 

 

 

Diet Restrictions

Your products don’t taste gluten free (and everything else free!), what’s the catch?

No catch, we just use very high quality, certified gluten free ingredients and it shows in the taste. We also have spent countless hours in the kitchen trying to find the perfect blend of flours and substitutions to try to come up with the best tasting products possible. So, in short… the best ingredients and lots of practice!

 

Can you make sugar free versions of your treats?

Yes! Since we want our products to be the best tasting, good old fashioned home made dessert style treats, we always use organic, fair-trade, vegan, cane sugar. With that said, we understand that cane sugar doesn’t work for everyone. We can customize your order to be made with agave nectar, maple syrup, stevia, or coconut sugar. We do not use any sugar substitutes that are not naturally-derived.

 

Are your products Feingold Diet friendly?

Yes, most of our treats are completely Feingold friendly. We do not use any artificial dyes or preservatives. Contact us for a list of products that can meet your specific special dietary needs.

 

What if I don’t need my order to be gluten and dairy free?

All of our products are made without gluten, dairy, and peanuts. We feel confident that leaving out these commonly allergenic, inflammatory ingredients doesn’t compromise the taste or texture of our products one bit. Most of our products are egg free, nut free (with the exception of coconut- see below), soy free and corn free as well. Our goal is to provide products that everyone can enjoy together!

We have several repeat customers with no dietary restrictions at all.

 

Can I get a list of ingredients used in a specific product?

Sure, just shoot us an email and we’ll get that to you.

 

Events

Do you do weddings and other large events?

Yes, we offer wedding cakes, cupcake towers, and custom dessert tables to accommodate just about any number of guests. Please schedule a consultation with our Cake Designer. Check out our Pinterest board to see what we are creating!

 

Can you make birthday and special occasion cakes?

Absolutely! We are happy to work with you to make your special occasion extra sweet ! We can do round layer cakes, sheet cakes, and can generally accommodate most special requests. The next step would be to email our Cake Designer and possibly schedule a consultation. 

 

Ordering

I’d like to place an order, now what?

You can place an order on this website thru the Order tab!

Also, we can be reached at info@betterbitesbakery.com or (512)-350-2271

 

I’d love to try your products… where do I find them?

We deliver all over Austin, just choose delivery when placing your order.  If you would like to stop by to see us we do have a small retail front at our bakery that is open to the public Monday thru Friday 8am to 5pm, and Saturday 10am - 2pm.

Also, you can find many of our products at other retailers.  For a list look at the "Find Us" tab.

 

Do you ship?

We are working on being able to ship our products throughout the U.S., stay tuned!

 

 

 

 

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